Got a question not covered in these FAQs? Contact me with your Q.

Q: Do I get custom graphic design services?
A: Yes! We will start with a 1-on-1 consultation to define your brand needs and aesthetic so that your graphics perfectly represent you. And you have access to me via the private project system for your design Qs during the month. We’ll touch base via Skype call once a month to review your needs and ensure everything is staying on track for your unique biz graphics.

Q: How long does it take to get my graphics each month?
A: We will chat about the right schedule to work with your content calendar plans; typically we will have a weekly delivery date for the finished design files.

Q: How many graphics can I get each month?
A: As many as you want. Well, maybe...I mean, if you need 100+ branded images every month, I am not your girl. I work with a limited number of clients to guarantee each receives the best of my creativity, quality design services, individual time and attention, and the number of graphics that they need.

Q: What if I need more images than LEVEL 1 or LEVEL 2 include?
A: We can chat about a custom package quote that meets your needs.

Q: Do you offer a trial period?
A: One full month is required for a trial period to test out branded design services for your post graphics. The trial month will count towards one of the months in the package of design services you invest in.

Q: What if I only want to have you design my graphics for 1 month?
A: Creating your brand graphics is more like a partnership…I’m supporting you in achieving your big goals for your biz. The minimum time commitment is four months.

Q: What if I want blog post images PLUS Instagram graphics?
A: No problem. Let’s chat and I’ll put together a custom quote that meets your needs.
Q: What if I need to increase the amount of graphics in the middle of my package term?
A: No problem. We can definitely get you upgraded to the perfect level of images per month that works for your biz.

Q: Do the post graphics include photography based backgrounds?
A: Sourcing stock photography for branded graphics is an extra service, let’s chat if photo-based typography graphics are part of your desired brand strategy.

Q: What if I have specific brand fonts that need to be used in my post graphics?
A: Your brand font(s) can be used when you provide the properly licensed font for use in your branded graphics (for real, your fonts are only used for your branded graphics).

Q: How will you provide the files to me?
A: Your finished graphics will be shared privately via a file transfer folder.

Q: What will I receive when you provide the final design files?
A: The final image files that will be provided to you are web-ready PNG/JPG files.

Q: Where can I use the image files I receive from you?
A: Usage license: the images may be used for online purposes only, additional usage is negotiable. The resolution of these files is not suitable for print purposes; let’s chat if you have print design needs.

Q: What if I want to _________ with the images I receive from you?
A: Let me know what other use you have planned for your graphics and we can figure out an arrangement that works for your biz.

Q: How do I keep track of my agreement with you?
A: Once we’ve defined the services that your brand needs, I will write up a contract that describes the included services and indicates the level and time period you’ve requested.

Q: How does payment work?
A: The monthly invoice will be emailed to you with payment due by the 1st of each month via PayPal.

All pricing and service package details are subject to change without notice. Graphic design services are not limited to the list above; contact LisaVdesigns with custom project inquiries.
"Lisa is through, quick to respond, kind, engaging...and simply said- fun to work with. She just gets it. She was always upfront about her time, her feedback, and she was true to her word throughout my project. When I needed a hand hold, she offered one...but she really guided me to making sound decisions that were unique to my children's book. I look forward to writing my third installment of my series...because I know I can dream bigger with Lisa supporting my cause!" – Marissa K.
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